review of banks
The RM assigned to me at HDFC Bank, totally misguided me. He said that the name of my husband cannot be deleted . I will have to premature all the FDs where in he is the Primary holder.Also. he showed me some calculation, where I would loose around Rs. 20000/- when ,I give the death certificate , as the rule according to him is that I cannot retain the FDs .
I sent the RBI link , which gives the guidelines for deceased . He still insisted that where my husband is the primary holder, I have to premature the FDs even though the E or S is filled in all.I met the Bank Manager of the Branch who repeated the same thing. All in all this went on for a fortnight. Then I said give it to me in writing. This they did not do. But being an elderly women alone, they just argued for a few days insisting that I dont understand.
Where as in SBI , they immediately deleted my husbands name, and made it single in my name. They said since my deposits are on a higher rate, it would be best , so that I wont loose any money,
Several links sent to RM did not help, as he still insisted on being correct.
It has been a very harrowing experience.
I think that Senior citizens will have to pay for NPAs by being mislead and cheated in this fashion. Upon insisting they give it in writing that I cant retain the FDs they did not do so. more