RIGHT WAYS TO IMPROVE THE OPERATION RATIO AND GIVE RELIEF FOR THE PASSENGERS :
* Stop/Curtail / Modify the Freebees in the form of Free Pass
* Stop completely the British Babu's Orderly system of deputing Gang men paid by Railways, to the homes of Rail big wigs .
* Introduce only trains that will fetch Revenue and not to satisfy the Minister or M.P.or M.L.A. ,
* Share the Goal with the last Grade workers .
THESE STEPS HAVE TO BE TAKEN BOLDLY , ONLY THEN THE SOFT TARGET , THE PASSENGERS / CUSTOMERS WILL BE SAVED FROM GETTING EXPLOITED by the following unethical back door methods that put the public into trouble.
# Unethical increases in the name of FLEXI FARES - Recently the Railways had removed the flexi fare system in 15 Trains.Removed for want of occupancy ,the 15 trains were running only at 45 % Occupancy.Yet there are 105 Trains , where the Flexi fare is going on as those Trains are Milch cows with high yield - it is a blunder done in haste by the Railways to have introduced these 15 Trains without proper study . These 15 trains were running in loss for around 2 years .
# The sudden increase in Cancellation fees as shown in the attachment . When you take a look at it , it is evident that the cancellation tariff is nothing but Day light robbery after allowing the Customers to book 120 days ahead and giving a Wait Listed R.A.C. ticket . - IT IS NOTHING BUT PINCHING THE BABY AND ROCKING THE CRADLE.
# The worst is advising "Book Now" - even the Wait Listed Tickets , collect the fare and keep the Customer guessing for whatever time the Railways feels , and confirmation accorded very close to the Travel date or even on the date - this is not at all fair towards the Customers .
WHY NOT RAILWAYS HEED TO THE SUGGESTIONS FROM THE CUSTOMERS PARTICULARLY WHEN IT IS PINCHING THEIR PURSE AND HITTING BELOW THE BELT . more