Root Cause of Indore-Patna accident
When passengers from S1 and S2 approached TTEs about unusual thunderous sounds, the TTEs instead of calling some hotline or technical assistance ignored what passengers were saying. These 2 bogies are the ones that derailed leading to so many deaths and injuries.
Suggest the various users, railway staff that is part of this circles to share how a better process can be evolved so in future TTEs, attendants, rpf dont ignore what ppl are saying. also hot line may be constituted to report such faults. more