RPF Corruption with Hawkers to permit encroachment
Some time back the Railways had compiled our inputs below on what should be done. What has the old and the new railways minister done about it??
RPF Corruption - Solutions
1. The authority of RPF personnel on the stations should be curtailed
2. The amenities provided to RPF jawans on the stations should be improved
3. They should undergo regular trainings on customer service, surveillance techniques and physical fitness
4. A strict list of do’s and don’ts on the stations should be issued to the RPF jawans from the senior brass
5. The responsibilities and areas that come under the RPF should be displayed at different places at the station
6. Colour of the RPF uniforms should be different from that of the state police so that commuters do not mistake them for policemen and succumb under pressure
7. Proper structure should be designed to monitor the working of RPF jawans on the stations
8. Corruption related complaints against the RPF should be taken up very seriously
9. A phone number should be dedicated towards receiving bribery complaints and should be displayed at different areas on the station
10. RPF pay scale should be improved
11. An e-mail id should be displayed at the Railway Stations with the instructions that complainant should send details of his complaint/action taken/not taken after a certain period of time
12. Severe action should be taken against RPF personnel caught taking bribes
13. The duties should be assigned to them on a rotational basis
14. Regular follow-ups should be done to understand and fine tune the RPF performance based on passenger feedback. more
Moreover I have never seen Warning Display on any Railway Station either in Mumbai or in Chennai that Hawkers or Beggars are prohibited and liable for arrest.
Surely such warnings by the Govt./Railway authorities are
a must especially in the wake of increased terrorism.
L.Kalavathi
Retd. Bank Official
Chennai, Tamilnadu 11th Oct 2017
India more