Samsung India least bothered and so is Jago Grahak Jago
Category Television
Company Samsung
ProblemTitle Service Center /Dealer not entertaining
Complaint/QueryDetails 19 email reminders sent and unaccountable phone calls but the company now insists no problems. Dealer of Purchase Mahajan Electronics 89 Rja Garden N Delhi 15 tel:9873010012 sold for Rs.129000/- is least bothered says it is samsung co to decide. email:mahajanelectronics@hotmail.com Samsung e mail ID :hc.hong@samsung.com phone No.01246180800,01244617450 SIR, I am sorry to state that I have a 46 inch LED TV series 8000 and from Feb.2015 I have been lodging regular complaints to your service centre . Once they came and brought some PCB to replace, but even after that the problem was not solved, then I am told that the Display has to be changed. Till date the same has not been changed and along with the earlier problem of Picture, NOW in addition the Sound also has started to give problem. I have contacted several people sent SMS to the heads Mr.Lokesh {who does not even wish to give his email id } so the same can be told in detail. The technicians asked me to take a refund and they took a copy of the bill BUT till date there is no news of the same.
reported to jago grahak jago NO RESULTS more