Seat allotment
1. On 25th Sep 2016, using IRCTC site, I reserved in 2S by train No.12608 for travelling from Bangalore to Chennai.
2. Specifically preferred choice given for Window for the first person and any other for second person. Availability status was 750 plus.
3.. Despite the preference and availability, I was given middle and aisle seats.
4. Why such fooling the commuters?
5. Will IRCTC refund the entire amount as seats are not allotted as per choices despite availability?
6. Reserving seats between Bangalore - Chennai - Bangalore in these compartments only assuring of seats to sit; but in general the travel is very much uncomfortable, as boarding by open ticket holders are encouraged and no control over them. So in general the shoulders of Aisle seating persons become a seating support for the standing passengers.
7. When we reserve across the counters, definitely we can get the seats of our preference subject to availability. Then why online booking it is not feasible? If not feasible, the question of preference should be deleted. more
2. Specifically preferred choice given for Window for the first person and any other for second person. Availability status was 750 plus.
3.. Despite the preference and availability, I was given middle and aisle seats.
4. Why such fooling the commuters?
5. Will IRCTC refund the entire amount as seats are not allotted as per choices despite availability?
6. Reserving seats between Bangalore - Chennai - Bangalore in these compartments only assuring of seats to sit; but in general the travel is very much uncomfortable, as boarding by open ticket holders are encouraged and no control over them. So in general the shoulders of Aisle seating persons become a seating support for the standing passengers.
7. When we reserve across the counters, definitely we can get the seats of our preference subject to availability. Then why online booking it is not feasible? If not feasible, the question of preference should be deleted. more
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Mr. Sivaramakrishnan, there have been several complaint about IRCTC booking site and the service in complying with choice of passengers. Beside you , many many have raised this issue , in either offing berths of choice or seats. In your case 700 plus seats available. So I am adding one more as a complaint to wait and see if any remedy . The other aspects are : * If wait listed status is the position there IRCTC Should not SHOULD NOT FLASH "BOOK NOW " . This misleads the passenger by giving hope that there is a definite chance to get confirmed. #Don't collect money for wait listed tickets. When the position gets cleared send an SMS , so that the passenger can pay then and collect the tiicket. * IRCTC should flash "Choice not available " when it is not able to offer the choice of the passenger. Then only go on to book and pay . Once money is paid and the choice is refused without intimation, what is the next step ? #FREE CANCELLATION OF TICKETS WITHOUT ANY FEE BY IRCTC FOR SUCH . * The most important one is the privilege of the early birds [that is the passengers booking tickets well in advance] are not taken care of . In a reserved sitting compartment the entry should be only for the passengers with valid tickets . # T.T.E's should be in the compartment or in front of the compartments at least 20 minutes before the departure to see that unauthorized don't get into the compartments ; allotting seats / berths should be over before the train leaves. THIS WILL ALSO PREVENT T.T.E CORRUPTION AND THE NEXUS , BESIDES RENDERING HIS PART OF SERVICE TO THE PASSENGER. JAI HIND. more
Sep 26
ONE SUGGESTION TO RAILWAY REGARDING FARES PLS MAKE THEM FLAT NOT DYNAMIC,INCREASE SLOWLY AS PER THE DEMAND PERIODICALLY,THANX more
Sep 26
IT MEAN'S THAT YOU ARE READING PROPERLY WHILE BOOKING ?PLS BOOK A DUMMY TKT AND READ PROPERLY THE POP UPS more
Sep 26
