Service Charge Advisory
Attached please find notification issued on Service Charge.
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You may save this in your mobile phone for ready reference. more
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Thanks. I will be grateful if you kindly let me know the status of my ....complaint sent a long time ago I requested to lodge a complaint with National Consumer Forum on 30 Jn. 2017. the docket no. 144270 which was updated on 21.02.2017... That's all...no response after that. May I earnestly request you for your help...or I should surrender and accept the defeat? Sent from Outlook ________________________________ From: Dept. of Consumer Affairs (Government of India) Sent: Friday, April 21, 2017 8:04 PM To: rajesh_guddu@hotmail.com Subject: New post "Service Charge Advisory" in [Connected Consumers] more
Apr 24
I want to share once again my experience. Pl. donot mind. I brought my concern to IRCTC thru several mails and also to Email of Complaints. But no response, except pl. provide more information. You cancel your ticket, you swipe your card, the amount is credited to you account automatically. In my case I made a cancellation in December in Kolkata, swiped my card, its more than 4 months, I have yet to receive my credit for the refund. Each time, I send all details of PNR and other details of my journey fully, as shown in cancelled ticket, and everytime, IRCTC say information not sufficient. Is there any Logic askng for more details. When you swipe the card, after cancellation, the amount should automatically go to your account. Its four months, can you believe this. What do you want to say to this???? more
Apr 22
I agree. Service charges only by customers willingness. If you are satisfied with the service and you feel like, you can. Otherwise, no. It should not be mandatory. more
Apr 22
