Services and Amenities in Railway Budget 2016-17
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Services and Amenities in Railway Budget 2016-17
1. The quality and hygiene levels of food served in trains should be improved
2. Train toilet accessories should be effective maintained
3. The number of dustbins should be increased and their management should be effective
4. Insect and pest free trains should be ensured
5. The number of phone charging points should be increased
6. Clean drinking water should be provided on stations
7. More elevators and escalators should be installed for families/elderly/special needs travellers
8. Functional toilets should be a priority
9. Hassle free Coolie/Porter services should be ensured
10. Customized train departure/arrival/cancellation notifications via SMS should be started
11. Effectiveness of phone helplines and their information quality must be refined
12. Effective display of train arrival/departure and coach numbers on platforms
13. All assistance/helpline numbers must be displayed in coaches and on platforms
14. Emergency medical assistance should be made available on stations
15. Guard, TTE and Attendants must be trained and equipped with First Aid Kit
16. Cleaner and fresh bed rolls for AC coaches and available for purchase bedrolls for sleeper/general coach should be made available.
17. More chairs should be installed on the platforms for people to sit
18. A separate counter should be opened at stations for ticket cancellations
19. Railways should start a dedicated complaint redressal department
20. The freight system should be modernized and online parcel bookings should be started
21. Free wifi internet should be made available on stations
22. Wheelchairs should be made available on stations to assist the handicap
23. Ramps should be constructed to make platforms disable friendly
24. Online booking of retiring rooms should be made easy
25. Package and pilgrimage tours division should be strengthened
26. Rail passes should be introduced for tourists. more