Skills Upgrade in Urban Local Bodies
This upgrade has to cover municipal workers, supervisors, management and the training needs to cover all aspects of cleaning and for office staff customer service and using IT to respond to citizens.
Based on your experience at your urban local body, please share the various areas where training/skill development is needed.
Also, given that any training/skills upgrade has to be executed locally, do share any ideas about how this could be done most effectively.
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