some
1. Providing maximum number of lower berths for senior citizens in all classes.
2. Increasing vigilance in all long distance trains so that unauthorised travel in reserved coaches is eradicated.
3. Curtailing unauthorised hawkers in moving trains.
4. Entry and forced exhortion of money by transgenders in all long distance trains.
5. Cleanliness of toilets in sleeper, 3rdAC and 2nd AC coaches is still far from desired level. Can this be looked into.
6. Quality and quantity of food supplied by IRCTC and contractors is far below the standard in all classes. The number of items and quality and quantity of food has gone down even in 1st AC classes of Rajdhani/Duranto trains, particularly between Howrah/Sealdah-New Delhi and return. Can this be improved? Pl compare with the list of articles and quantity served just two years back and you will find the difference.
7. There are no toilets in Kolkata Metro stations. There are toilets for staff members but travellers are not allowed to use it. Can Pay and Use toilets be introduced?
8. Electronic display boards at least in a multiple locations on platforms showing coach numbers, reservation status and vaccant berths. This can further be augmented with electronic/led display boards on coaches eliminating use of paper charts.
9. A display board in every coach of long distance trains showing the name of the Train superintendent, TTE, RPF/GRP security in charge of that coach with mobile numbers.
The above are few of the many valuable suggestions posted by esteemed members of this circle. Many more are there and I am sure Mr. Prabhu and his team are seriously reviewing those.
warm regards,
shankar sinha more