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Dept. of Consumer Affairs (Government of India)

Standing up against Forced Service Charge

We are encouraged to see results of the polls in different circles suggesting that more people are standing up against the practice of forced Service Charge levied at restaurants. The latest reports below indicate that 30% consumers did not have to pay a Service Charge

http://bit.ly/servicecharge-consumerpulse-lc
http://bit.ly/servicecharge-consumerpulse-toi

We recommend you save the guidelines below in your mobile phone and use them as needed to oppose forced Service Charge at restaurants. It is an unfair trade practice!

http://bit.ly/restaurant-servicecharge-guidelines more  

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Shyam Shrivastava
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Sankara Narayana Pillai (Former Judge and President, District Consumer Forum)
Collection of service charges should be prohibited toto. more  
Deenaz Bulsara
Sir, I opened the page, it does not look like an official note from the government and I agree with Balajo. Also I cannot print it out. Please let me know how to print it out so that I can show the copy to the restaurants. It is difficult to show them on the phone. more  
Ashish Shah
What is the penalty for the Restaurants charging Service Tax? Please reply? For Retailers & Manufacturers violating MRP rules there is very very heavy Penalty. Then why not for the Restaurants? more  
Radha Kadam
Service Tax or Service Charge? more  
Gopabandhu Mohapatra
Happy to note that " forced Service Charge at restaurants is an unfair trade practice" more  
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