Station Inputs Sought for 15 specific stations

Below are the inputs from citizens in local city circles on issues at their station for 15 stations across the country. Kindly review and if you have any inputs for any of these stations, please share.

We will be compiling a checklist for every station which will then be circulated to Senior Railway leadership, zonal and divisional leadership.

We look forward to your inputs!

Specific inputs for 15 Railway Stations

Bengaluru
1. Commuters from Metro entering platform number 9 on the railway stat are getting penalised for no fault
2. Parking is a big issue on the Okalipuram side of the station
3. Commuters are not aware of the underground parking at the Bangalore railway station
4. The overhead walkway constructed for platform number 6 to 10 is too long
5. Vehicles enter and exit the Okalipuram side of the station in the wrong way
6. Scores of people sleeping on the main entrance cause an entry blockage to platform 1
7. There is no ticket counter or window near entry of City Metro Station
8. No regular security check in entry gates

Chennai
1. Parcel office is full of brokers
2. The public address system at the Chennai station is very bad
3. The approach to the station is very congestive and gives an ugly look
4. The information counter gets information on train arrivals and departures only when the indicator board is working
5. Porters charge unreasonable money
6. Coach numbers are not displayed on the platforms
7. There is obstruction of platforms by parcels

Faridabad
1. The new building is under construction for many years now
2. Lack of proper parking place

Ghaziabad
1. Station is not disabled friendly
2. Platforms are very dirty
3. Counters for tickets are less and sometimes a few counters are not working
4. Entry to station is troublesome with a lot of crowd of not necessarily of passengers
5. The announcement and inquiry parts are very poor
6. Coolies charges are exorbitant
7. The train delays announcements are not near to accurate like other stations.
8. No signage of coaches on platforms
9. Food bring sold on the platforms is unhygienic

Gurgaon
1. The ticketing system is bad
2. Enquiry system does not work properly
3. Outside the station no parking space is available
4. No RPF personal available for security/help
5. Coach position is never displayed on the platforms
6. Lack of proper lighting at nights
7. There is only one foot overbridge in the station
8. Restrooms are in pathetic condition, literally making them non-usable

Hyderabad
1. Security on the station is weak
2. No stoppage area designated outside the station for people arriving by autos
3. The wifi does not work properly
4. Cleanliness inside the station is in a bad shape
5. No proper display of coach numbers on the platforms

Kolkata
1. Surrounding of the railway stations are dirty and unsafe
2. The approach road to the station is very congested

Mumbai
1. The approach road to the Andheri West station is really bad
2. It takes a long time to just exit the Andheri West platform due to mismanagement
3. Too much noise pollution due to very loud and constant PA system
4. Lack of elevators for ladies and senior citizens
5. In Kurla and Parel station, it takes almost 10 minutes for going from one platform to another
6. The places adjoining Andheri (west) station is full of hawkers and on every holidays the area of entry of the station is totally blocked

New Delhi Station
1. Lack of escalators and lifts
2. Platforms are not disabled friendly
3. People can still be seen crossing the tracks at Delhi stations
4. Lack of adequate camera surveillance on stations
5. Lack of adequate Emergency Exit points with sign board
6. Lack of adequate medical facilities
7. Lack of adequate trained staff for emergencies
8. Not enough waiting and shelter facilities
9. Lack of adequate, clean & maintained toilets in almost all stations
10. Round the clock food & lodging facilities inadequate on most stations
11. Not enough security and baggage screening machines on the platforms

Ahmedabad
1. Wheel chairs not available on the station
2. Pickpocket cases on the platforms very frequent
3. Cleanliness is poor on the platform and in the trains
4. The passengers are harassed by auto-rikshaw drivers right on the foot bridge
5. Parking space outside the station is inadequate
6. Stall owners/staff on platforms still sweep their trash to tracks
7. Water keeps flowing on platforms near taps
8. Presence of RPF is less during night times

Bhopal
1. Coolies quote exorbitant rates for carrying luggage
2. Lack of wheelchairs and escalators
3. Auto and taxi drivers flock the waiting hall area
4. Stray dogs are a menace on the platforms
5. Presence of many unauthorized vendors and beggars on the platform
6. TTE corruption can still be easily seen

Chandigarh
1. Some of the TV screens fitted were not functional
2. The parking place is horrible
3. There is no passage/pedestrian path to move after getting down from train. more  

View all 206 comments Below 206 comments
Pune station should be included. It's a mess and needs drastic improvement in practically all areas. First is vendor nuisance. Next cleanliness. Footbridges are being made and improved. Taxi stand and pre paid booths need improvement. Touts for taxi and auto have taken over the platforms and are the biggest nuisance. Atleast five taxi and auto lanes and five prepaid booths can be operated. Unevenness and potholes can definitely be repaired and platforms made smoother. more  
Dear All Travelling by 22637 west coast express from Chennai. Reached katpadi station at 2 PM. Train supposed to start within 2 minutes was put on hold till 3.15 for unknown reasons. Whether railway take passengers for granted? On Thu, 14 Sep 2017, 18:31 Ministry Of Railways, < support@localcirclesmail.com> wrote: > more  
1. Removing blanket from AC coaches is not a good decision in fact railway should look at ways to improve the cleaness of the blanket. 2. Changing the sleep timing from 9 to 6 to 10 to 6 is also a bad decision , the old timing of 9 to 6 has been there from ages and passengers have travelled all these years comfortably in these timing, travelling on train when it's dark is boring and passengers look to sleep off the journey early and.there have been co operation from fellow passengers holding middle and lower berth . Senior citizens will be badly affected with this change of timing. more  
what i have observed that the railway cleaning of coaches not up to the mark where it have agreed upon and quality food in pantry car very bad
secondly i want to bring to notice to railway minister that the train between mangalore and bangalore day service should cut down time and more over it is terminated at yashavanthpur station and invariably reach after schedule time and for passengers very difficult to come to majestic bus stand and it better your starting time at mangalore junction
at least one hour early or last halt at bangalore central more  
Kolkata (Howrah) Station: Platforms are left vacant for more than an hour for a particular train but the train is given on the platform just 30 minutes before scheduled departure creating chaos on the platforms. This also delays the trains at times if the booked goods couldn't be loaded in time. When the platform is already vacant the trains must be given on the platforms at least 45 to 50 minutes prior to their scheduled departure. Coach position is displayed only 10 - 15 minutes prior to giving the trains on the platforms. Often the systems remain out of order causing lot of inconvenience to the passengers. more  
VSKP 1. All display boards must have clock showing time 2. platforms no 2 and others must be facilitated at least 50% of the facilities provided at plat form no 1. 3. RO plants on all platforms. 4 Trains are announced with plat form no only 15 minutes before causing problem to sr citizens and people with luggage in big stations with more platforms. 5. Rate card(including GST) be available in all railway canteens and catering services in trains. more  
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