Station Passenger Amenities requested by Community
Dear all:
Below is a list of key passenger amenities as identified by you collectively.
Kindly review and if there is anything critical missing, please respond to this post as a comment.
We will shortly be putting together a whitepaper on the subject for the Senior Railways Leadership.
Thanks for your participation!
Ministry of Railways
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Passenger Amenities requested at Railway Stations:
1. More clean and secure resting halls on stations required
2. The seating arrangements on the platform should be clean and comfortable
3. Safe drinking water should be made available at railway stations
4. Clean toilets should be developed on station and inside trains
5. Good quality food at reasonable price should be available at the platforms
6. Multiple enquiry and ticket counters
7. Emergency medical assistance
8. Chemist shop at every major station
9. Wi-fi internet connectivity on platforms
10. Digital display of train and coach (by train) info on platforms
11. Platform and track cleanliness
12. CCTVs should be installed on the platforms to enhance security
13. Height of the platforms should be enhanced to match the level of the trains
14. Mobile/laptop charger points and emergency telephone booths should be installed on the platforms
15. Make stations friendly for senior citizens and people with special needs
16. Better security arrangements on the stations
17. The lighting on the platforms should be better during nights
18. Make hand trolleys available at the stations
19. Provide adequate parking facilities at stations
20. More escalators and ramps should be made on stations
21. Multiple platform ticket vending machines should be installed
22. Help booths/information counters should be prompt at service more
Below is a list of key passenger amenities as identified by you collectively.
Kindly review and if there is anything critical missing, please respond to this post as a comment.
We will shortly be putting together a whitepaper on the subject for the Senior Railways Leadership.
Thanks for your participation!
Ministry of Railways
---------------------------------------------------------------------------------------------------------------------
Passenger Amenities requested at Railway Stations:
1. More clean and secure resting halls on stations required
2. The seating arrangements on the platform should be clean and comfortable
3. Safe drinking water should be made available at railway stations
4. Clean toilets should be developed on station and inside trains
5. Good quality food at reasonable price should be available at the platforms
6. Multiple enquiry and ticket counters
7. Emergency medical assistance
8. Chemist shop at every major station
9. Wi-fi internet connectivity on platforms
10. Digital display of train and coach (by train) info on platforms
11. Platform and track cleanliness
12. CCTVs should be installed on the platforms to enhance security
13. Height of the platforms should be enhanced to match the level of the trains
14. Mobile/laptop charger points and emergency telephone booths should be installed on the platforms
15. Make stations friendly for senior citizens and people with special needs
16. Better security arrangements on the stations
17. The lighting on the platforms should be better during nights
18. Make hand trolleys available at the stations
19. Provide adequate parking facilities at stations
20. More escalators and ramps should be made on stations
21. Multiple platform ticket vending machines should be installed
22. Help booths/information counters should be prompt at service more
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View all 361 comments Below 361 comments
Railway Stations should be converted in citizen friendly areas, especially for senior citizens. Ramps should be erected for going from one platform to the other as getting a loader gets very costly at times and now -a - days wheeled luggage can be moved around easily if proper ramps are in place. Last but not the least proper software should be incorporated in the reservation / ticket booking that senior citizens are allotted lower berths. more
Apr 11
1. All staircases should be provided with a slope by the side to enable people with wheeled luggage to carry it without lifting. Similarly escalators should be set up where ever feasible. this will help elderly people to cross over to other platforms. 2. A second suggestion is that the tea/ coffee cups should be marked from the outside for consumers to know the quantity they should get. There is no standardisation of cups/glasses and all vendors are free to choose sizes of their choice - keeping the prices same ! 3. Provide trolleys at the stations to all passengers (like airports) but on chargeable basis. The charges should be such as to make the system a profit centre. Part of the money collected may be used to bring back the trolleys to the required locations. more
Feb 17
As far as possible senior citizens and ladies may be alloted lower berths according to their age, such software may be applied while applying reservation more
Feb 15
1. Enquiry system is still manual. Put enough KIOSK in every platform to get Next train, arrival, departure, PF No. etc. 2. All PF must have enough escalator, wider over bridge, better rush management. 3. Enough Electric cart to carry old/disabled people to their respective compartment. 4. Availability of boiled water/milk or baby food for infants. Actually one has to study every individual passenger to get a comprehensive list of amenities to serve the mass. more
Feb 15
More escalators and ramps should be made on stations. Because the passengers above 40 years facing problem to claim through steps and down to the platforms. more
Feb 14
