Dear Sirs, No need to say, whenever we thought of moveing from one place to another, The Railway is the first choice. My suggestions for make travel much comfortable for higer class, especially, senior citizen passengers. Following assistance is desired while traveling in the higher classes. These amenities should be provided, which should be non-returnable 1. Soft Hand towel, printed with national slogan & IR, 2. Small shop cake, 3. One litre water bottle, 4. Small perfume bottle obviously, money may be charged from the passenger. We know that railway keeps sufficient staff for the cleaning of coaches, and lavoratory, but just lack of supervision, their performance is not discernible. The first AC attendants need training to attend the bell, put the lay down the bed roll, help in procuring the amenities from stations, and above all they should help elders to aboard & leave the coach. In most of the cases, attendants behave as if we, while aboard are on his mercy, tarnishing the image of Indian Rail Seva. It is simply, lack of supervision. My suggestions are about the services aspected by higher class passengers, especially, by senior citizens. These amenities should be non returnable 1. Soft Hand towel, printed with a national slogan & IR, 2. Small shop cake, 3. One litre water bottle, 4. Small perfume bottle obviously, money may be charged from the passenger. now we are having long, high speed, and haltage are at high distance and for a few minutes, under this circumstances, it is difficult even for young once to procure water and enables (however for food IRCTC has launched excellent service), but other amenities, we request that higer class TTE, keep extra water bottles, and essential medical kit, with medicines for headache, stomach pain, toothache, diarrhoea & dysentery, nausea, vomiting, antipyretic (for fever), cotton, bandages, betadine, thermometer, & electrolyte tablets, of course this service will chargeable; for all this material & its use, TTE should be rendered short exposure during their refresher courses. railway keeps sufficient staff for the cleaning of coaches, and fresh-room, but just lack of supervision, their performance is not discernible. The first AC attendants need training to attend the bell, lay down the bed roll, help in procuring the amenities from stations, attendants of all higher classes should not collected in one place, and don't talk loudly, it causes, disterbance to the passengers, all and above they should help elders to board & leave the coach. In most of the cases, they behave as if we are aboard, on his mercy, tarnishing the image of Indian Rail Seva. It is simply, lack of supervision.
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