Tata Sky - Poor services
I am surprised to have such a bitter and bad experience from a TATA BRAND company where business ethics are at its lowest.
Frequently there wont be any signals from Tata Sky and cant view the TV. When ever we lodge a complaint, a bargain starts that you have to pay Rs 200/- for their technician's visit and your monthly subscription due date will be preponed against this. As it is happening frequently and in the last visit I noticed that the technician did not do any thing other than talking to their office and adjusting some software settings, I doubt that this happens as a preplanned event to generate more revenue. and this is what is shocking from a TATA BRAND company. I doubt that their technician services are outsourced and that is the main reason.
Today after marathon talk with their service centre where there were highly tutored replies, finally I got a signal and a clear message that we wont resolve your complaint and better you get your TATA SKY disconnected.
While I am happy to do that, it is a shcking experience from a TATA BRAND. more
Frequently there wont be any signals from Tata Sky and cant view the TV. When ever we lodge a complaint, a bargain starts that you have to pay Rs 200/- for their technician's visit and your monthly subscription due date will be preponed against this. As it is happening frequently and in the last visit I noticed that the technician did not do any thing other than talking to their office and adjusting some software settings, I doubt that this happens as a preplanned event to generate more revenue. and this is what is shocking from a TATA BRAND company. I doubt that their technician services are outsourced and that is the main reason.
Today after marathon talk with their service centre where there were highly tutored replies, finally I got a signal and a clear message that we wont resolve your complaint and better you get your TATA SKY disconnected.
While I am happy to do that, it is a shcking experience from a TATA BRAND. more
Viewed by 1215
View all 58 comments Below 58 comments
Since beginning after JRD, Tata Co. have been doing their business unethically in all respects. Once I took mobile connection of Tata Indicom and suffered a lot for anonymous bills months after months. My colleague bought Tata Car and suffered a lot. TATA Co. do their business and know how to harass people with the help of Government. more
Aug 26
Best way is to change to monthly plan and pay not more than rs.500 at a time. This way if you are unhappy simply change your service provider. more
Aug 26
Business is business. Business means without ethics. If you have ethics business never flourish more
Aug 19
originally JRD tata was bit ethical business man. At present scenerio...it never can be demanded that TATA is ethical business org. They equally cheating ...no perfect service, always trying to get undue public money ( say singur etc. so many cases). And finally our beloved Govt. giving all undue supports to such organization to cheat people. There is no short cut method to solve those issue more
Aug 16
Their rules are horrible.I paid One year advance and after 4 months of poor maintenance support wanted disconnection. They took all hardware and took away all yearly payment and gave only 1,500 Rs as against south mega pack and setup box paid Rs 4,000 on installation, update to Mpeg4 Rs 600 and update to HD Rs 1,000. I need not payfor 8 months without any payment. I think they charge all channels on daily basis. foolish. more
Aug 16
