Tatkal Issues being addressed
Two of the high priority issues highlighted by you on Tatkal Booking were availability of website to make the booking and no refund being made upon cancellation of Tatkal tickets.
Here are some actions on the same from Raiwlays:
1) To ease pressure during peak hours, Railways has decided to stagger booking of tatkal tickets by allowing reservations in AC class from 10 am to 11 am and non-AC class from 11 am to 12 noon. The new tatkal booking schedule will come into effect in the next couple of days.
2) The the idea of giving refund on cancellation of tatkal tickets is being actively considered with percentage of refund based on time frames.
Thanks again for your inputs and please continue to share additional inputs by responding to this post. more