Ticket Cancellation charges
My simple request/stand is, if wait list tickets are not confirmed when chart is prepared, full amount should be refunded to the ticket holder. Why should a passenger, who wants to travel, is not allotted a birth and still has to bear the heavy cancellation charges. Full refund should be made without deducting even a rupee. Any clerical charges should be borne by the Railways.
If a passenger does a cancellation before chart is prepared, yes you may continue to charge minimum cancellation charges. But when a passenger is not allotted a birth on final preparation of the chart, he should not be charged anything. more