Tkt Booking at IRCTC
Unfortunately I was trying to book tickets when the IRCTC server crashed a few days back.I had three failed transactions when tkts were not issued though money was deducted. My questions are:-
1. When the server had crashed how could I log in to the system?
2.How come with server crashed the website allowed transaction with the bank? The price of the tkt is being refunded alright but what happens to the charges the payment gateway is levying the passenger? The passenger looses money for no fault of his/her but the culprit is totally indifferent. more
1. When the server had crashed how could I log in to the system?
2.How come with server crashed the website allowed transaction with the bank? The price of the tkt is being refunded alright but what happens to the charges the payment gateway is levying the passenger? The passenger looses money for no fault of his/her but the culprit is totally indifferent. more
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This is other type of corruption being practiced by IRCTC. There should be provision in software to hold the berth to wait the transaction being done and the ticket should be displayed immediately after the successful transaction. Otherwise the withheld berth should be released. I had tried to book a ticket with an option "Do not book ticket, if the lower berth is not available". Money was deducted from my account but the ticket was not booked and a message "Lower berth is not available" was displayed. In this way, a lot of money is collected and held for 3-4 days in the bank account of IRCTC and they are getting a huge interest on such blocked money. Indian Railway should pay attention towards this issue. more
Jul 02
Another issue ignored by Dwivedi is that when we try to rebook with fresh money, the berth availability becomes questionable. Who is responsible for this? So I support that the 'ticket should be displayed immediately after the successful transaction'. I was victim on number of occasions and forced to travel by air, when the berths were filled by the time second transaction is made. more
Jul 02
good idea to petition Hon'ble Railway Minister.For no fault of passengers gateway charges are to be by them apart from blocking funds available for use,otherwise. more
Jun 26
People are facing this issue since long. Surprisingly, the railways are not making any efforts to address it as this kind of failed transactions are their indirect sources of income though the practice is unethical. more
Jun 24
