Tkt Booking at IRCTC
Unfortunately I was trying to book tickets when the IRCTC server crashed a few days back.I had three failed transactions when tkts were not issued though money was deducted. My questions are:-
1. When the server had crashed how could I log in to the system?
2.How come with server crashed the website allowed transaction with the bank? The price of the tkt is being refunded alright but what happens to the charges the payment gateway is levying the passenger? The passenger looses money for no fault of his/her but the culprit is totally indifferent. more
1. When the server had crashed how could I log in to the system?
2.How come with server crashed the website allowed transaction with the bank? The price of the tkt is being refunded alright but what happens to the charges the payment gateway is levying the passenger? The passenger looses money for no fault of his/her but the culprit is totally indifferent. more
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1.Sometime back there was a announcement that an Indian company produced an economical smart mobile and will be available Rs 250 only if booked in advance. Offer was given to Indian public in the presence of a famous and powerful political personality . In few days several lakhs of crores of rupees was collected. After few days they had refunded the deposits as they could not supply as promised. There may be some transaction and other loses. End result is that promoter was rich by few (hundred) crores in few days. Later the news did not appear in media. 2.small change is always a issue/problem. Yet prices are generally few rupees and some paise for items like petroleum 3.While billing in malls that paise will be rounded to nearest 50 paise and while payment of the bill that is rounded to nearest rupee. Example Rs 91.25 paise becomes 91.50 in the bill and 92. in final payment. To save their 25 paise they charge 75 paise from customer. We the "Chele ga and chalta hai "people hesitate to question. Daily few thousand/lakhs customers visit malls. How much is the excess money and where it goes? more
Jul 28
This is other type of corruption being practiced by IRCTC. There should be provision in software to hold the berth to wait the transaction being done and the ticket should be displayed immediately after the successful transaction. Otherwise the withheld berth should be released. I had tried to book a ticket with an option "Do not book ticket, if the lower berth is not available". Money was deducted from my account but the ticket was not booked and a message "Lower berth is not available" was displayed. In this way, a lot of money is collected and held for 3-4 days in the bank account of IRCTC and they are getting a huge interest on such blocked money. Indian Railway should pay attention towards this issue. more
Jul 02
Another issue ignored by Dwivedi is that when we try to rebook with fresh money, the berth availability becomes questionable. Who is responsible for this? So I support that the 'ticket should be displayed immediately after the successful transaction'. I was victim on number of occasions and forced to travel by air, when the berths were filled by the time second transaction is made. more
Jul 02
good idea to petition Hon'ble Railway Minister.For no fault of passengers gateway charges are to be by them apart from blocking funds available for use,otherwise. more
Jun 26
People are facing this issue since long. Surprisingly, the railways are not making any efforts to address it as this kind of failed transactions are their indirect sources of income though the practice is unethical. more
Jun 24
