Tourism refund

We have booked a holiday in Dandeli (Karnataka ) online and had to cancel due to floods. Our booking was via Hampi which is offically flooded and tourists are being rescued via helicopters.
Now the Dandeli guy is refusing our refund.
Could this be pursued as a possible consumer fraud?
We have google pay (UPI) transaction details and whatsapp chat history but this person gave us no receipt. more  

View all 39 comments Below 39 comments
Hey Why are you sending this msg to me? I am not right person On Wed, Aug 14, 2019, 20:25 Archana Bajaj wrote: > more  
you may have to approach consumer court in the local place where you had intended to visit.however, your case is a bit weak as you yourself stated, that you do not have receipt. all the best. VKUMAR On Wednesday, 14 August, 2019, 7:15:20 PM IST, Archana Bajaj wrote: more  
Firstly you should find out cancellation policy of the concerned company. They may or may not entertain any refund solely on humatarian ground. more  
In my opinion, Arun Patro is very right. more  
On natural calamities, they should refund the booking amount. more  
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