TRAI should take action against unsolicited calls & SMS to DND numbers
Now the dark side is the number of unsolicited SMS & marketing calls being received on the mobile phone. This leads to colossal waste of time and energy as the consumer is not interested in any loans/insurance/investment plans/NGO donations/ fraudulent job calls/ housing projects from builders, pest control services/blood tests etc. Due to this, sometimes genuine calls/enquiries are missed thinking it to be dud calls.
Truecaller app is available to identify the caller and report it as Spam. However, there are rumours about personal data security being compromised- Contacts, OTP SMS etc
TRAI has provided the option of DND & Non-DND numbers. However, all DND & Non-DND numbers continue to receive such calls/SMS. This is because the mobile number database is being misused and DND and non-DND numbers are being sold in the market for as less as Rs 15,000 annually by middlemen. There are several pesky calls made from numbers like - 022-68116929, 8108348269, 8452029681, 9702002326, 8108509579, 7039634688, 8929787599, 7977367056, 9167942615, 9667529451, 8291611927, 9769052585, 9870308728, 9667529451, 9971509580, 8698839048, 7428438012, 9871162258, 9222777111, 022-61739799, 9969229061, 7506463448, 7738590426, 9324054598, 8657643921, 9372497046, 9990114469, 9193514726, 7506509159, 9833632729, 9870270715, 8828208902, 7066974333, 022-46729425, 9820475628, 9324013557, 9538800663, 9372724118, 8652390796, 9284001419, 7045142060, 8291532835, 9247353863, 9167540929, 8657404628, 9958321826, 022-49240888
These summarize the unsolicited calls & SMS over 15 days.
The point is that time & energy were wasted in attending these calls made to DND numbers and productivity was lost. Some of these callers extract information and indulge in cyber crime as well. Senior citizens are also pissed Sometimes one feels it is better to give it back to these pesky callers and tell them it is a DND number and ask them to delete your number from their database so that future time is saved.
TRAI should take severe action and punish these pesky callers and refrain them from dialling DND numbers or sending such SMS to DND numbers. Immediate action is required from TRAI to resolve this issue. more