Training to handle food based on weather

Recently we purchased some snacks at a relatively famous food shop in Noida and turns out both items were spoilt. When asked the shop owner refused to accept and refund saying they have been made 4 hours ago only. This leads me to believe that the shop owner didnt handle the storage and transportation and stocking of these food items properly given the hot weather.

Can FSSAI in its licensing process take care of this so food producers handlers know how to handle food in differrent weathers.

I dont think the district/local administration does much on food safety or has expertise to ensure this. more  

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It is very prevalent in busy high end hotels specially it happens in take home food only to realize that it is stale .one must be vigilant and reject it on the spot. more  
It is not possible to make any comment in the absence of description of the food. Foods which are sprinkled with finely grated coconuts, soaked in curds, sprinkled with raw sprouted moong/udad dal etc.. are likely to get spoiled even in 4 hrs., if not stored at a lower temperature. Sometimes past - I had suggested that every shop, selling processed food items - whether packed or bare, must prominently display the designation, address, phone no. and e-mail address of the fssai authority, in whose jurisdiction the shop is situated. more  
I din't think any food item gets spoiled with 4 hours of preparation even if the local atmospheric condition is very hot a temperature 48` or so. The shop keeper is apparently a cheat and was knowingly selling the spoilt food items. The matter should have been taken up with the local food department authorities first instead of asking FSSAI to introduce some new systems while licensing, which is time consuming. more  
Don't expect FSSAI to examine such things, when they fail to visit occasionally even to star hotels. more  
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