UBER TAXI
CAN ANY ONE TELL ME HOW TO TALK TO UBER CUSTOMER CARE. HOW THEY ARE CHARGING THE FARE FOR INTERCITY TRIPS. THE PRICE MENTIONED IS NOT CLEAR WHETHER IT IS RETURN OR SINGLE. THE PRICE CHARGED IS RS.3929.0 WHERE AS IN BREAKDOWN IT IS 87.0 AS BASE FARE AND 9.5 PER KM. WHEREAS THE DISTANCE IS 220KM ONLY. DRIVER SAYS IT IS ONLY DROPPING WHEREAS IT SHOULD BE RETURN FARE. THE BOOKING DOES NOT GIVE CLEAR VERSION. DADAGIRI OF UBER. more
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DEAR MR. KWATRA, GOOD MORNING, I HAVE TRIED ALL THE WAYS AND MEANS. DUE TO SOME MISTAKE I HAVE UNINSTALLED THE UBER APP AND I AM NOT ABLE TO REINSTALL. FOR THAT I HAVE TRIED ALL THE POSSIBLE WAYS. PASSWORDS HAS ALSO BEEN RESET FEW TIMES. I AM RECEIVING THE MAILS FROM UBER BUT THEY ARE NOT HELPFUL AT ALL RATHER ABSURD. IS THERE ANY WAY TO TALK TO THEM OR CONTACT THEM PERSONALLY TO GET THE APP REINSTALLED. WHY GOVT CANT FORCE THEM TO HAVE A SIMPLE CUSTOMER CARE PHONE/MAIL ID/CENTRE. PLEASE ADVISE ME HOW TO REINSTALL THE UBER APP. more
Jan 27
THANKYOU, MR. KAWATRA, PLEASE TELL M WHAT IS THEIR FACEBOOK LINK. THERE ARE SO MANY IRREGALSTERIES, 1) IN THE INTERCITY BOOKING-THEY DO NOT TELL THE FARE IS FOR SINGE OR RETURN JOURNEY. THE FARE FROM DELHI TO CHANDUGARH, 260KM IS 2900/- AND FROM DELHI TO JAGADHRI, HARYANA, 210 KM IS 3929/- IT IS CLEAR THAT THE FARE FOR CHANDIGARH IS ONE WAY, BUT FOR JAGADHRI IS INCLUDING THE RETURN FARE ALSO. BUT DRIVERS SAY IT IS SINGLE-DROP ONLY. THEY CHARGE FOR RETURN ALSO. THE PERIOD OF ALLWED STAY IS NOT MENTIONED IN RETURN JOURNEY RATE. 2) THE CHARGE THE CANCELLATION CHARGES EVEN THE TRIP IS CANCELLED BY THE DRIVER. THE PASSENGER IS HARRASSED BY THE DRIVER'S CANCELLATION AND IN ADDITION THE PASSENGER IS CHARGED THE CANCELLATION CHARGES. THERE IS NO CUSTOMER CARE NO OR MAIL ID. IF THE PASSENGER REPORTS, THEY BLOCK THE PASSENGER'S ACCOUNT AND FURTHER TRIPS ARE NOT BOOKED. PLEASE TELL ME AND RAIS THIS ISSUE IN PUBLIC AND AUTHORITIES. more
Dec 30
Since they do not have this in deliberation you write on their facebook account they will respond more
Dec 28
THANKYOU MR KWATRA, PLEASE TELL ME THE WHAT IS THEIR FACE BOOK ACCOUNT OR APP.AS IN DELIBERATION. more
Dec 27
