Unprecedented increase of traffic on IRCTC
Clarification of Ministry of Railways Regarding Unprecedented Increase of Traffic on Irctc Website (E-Ticketing Website of Indian Railways)
Yesterday morning hits on Irctc Website went up from 10 million to a Peak of 30 Million
Additional Computer Server Being Put in Place to Augment the Booking Capacity of the Irctc Site to Cope up with the Increased Traffic
Complaints have been received regarding intermittent malfunctioning of IRCTC Website particularly during morning time in last one week. The complaints relates to the following:-
(1) Inability to access the site
(2) Failure to complete the transaction
(3) Long queuing/waiting time
(4) Improper ticket transaction
(5) Forced logout
The Ministry of Railways would like to submit that the IRCTC Website has capacity for a defined level of transactions. However, since 21st May 2015 an unprecedented level of train cancellations have been forced on the railway system by agitation on Kota-Mathura route which is still continuing. This section which bears the major traffic between South and North and North to West has been cut off due to agitation. Till 1300 hrs of 27th May 2015, 208 mail/express trains have been cancelled, 9 partially cancelled and 109 trains have been diverted on alternative routes. This cancellation/diversion has lead to an unprecedented level of cancellations of reservations, revised reservation requests, enquiries etc.
It may be noted that since the agitation started, more than 1.9 lakh cancellations are being done daily against 1.1 lakh cancellations being done normally by IRCTC Website, an increase of 70%. It may be noted that cancellation of one journey normally leads to a revised application for reservation for anticipated future date. This has lead to a sudden upsurge of hits on the IRCTC Website. Further, it may also be noted that once a passenger cancels a ticket, he tries to go in for Tatkal and as a result the search has been particularly surged from 10.30 in the morning which is normally Tatkal period. The number of hits between 10 AM to 11 AM which were normally in the range of 10 million have gone up 22.3 million since start of agitation, touching a peak of 30 million on 22nd May 2015.
IRCTC Website is not geared for such abnormal increase of traffic and hence the reported problems. However, steps have taken to mitigate the problem in this moment of crisis and additional server is being put in place to augment the booking capacity of the site and to cope with the increased traffic.
Ministry of Railways more
Yesterday morning hits on Irctc Website went up from 10 million to a Peak of 30 Million
Additional Computer Server Being Put in Place to Augment the Booking Capacity of the Irctc Site to Cope up with the Increased Traffic
Complaints have been received regarding intermittent malfunctioning of IRCTC Website particularly during morning time in last one week. The complaints relates to the following:-
(1) Inability to access the site
(2) Failure to complete the transaction
(3) Long queuing/waiting time
(4) Improper ticket transaction
(5) Forced logout
The Ministry of Railways would like to submit that the IRCTC Website has capacity for a defined level of transactions. However, since 21st May 2015 an unprecedented level of train cancellations have been forced on the railway system by agitation on Kota-Mathura route which is still continuing. This section which bears the major traffic between South and North and North to West has been cut off due to agitation. Till 1300 hrs of 27th May 2015, 208 mail/express trains have been cancelled, 9 partially cancelled and 109 trains have been diverted on alternative routes. This cancellation/diversion has lead to an unprecedented level of cancellations of reservations, revised reservation requests, enquiries etc.
It may be noted that since the agitation started, more than 1.9 lakh cancellations are being done daily against 1.1 lakh cancellations being done normally by IRCTC Website, an increase of 70%. It may be noted that cancellation of one journey normally leads to a revised application for reservation for anticipated future date. This has lead to a sudden upsurge of hits on the IRCTC Website. Further, it may also be noted that once a passenger cancels a ticket, he tries to go in for Tatkal and as a result the search has been particularly surged from 10.30 in the morning which is normally Tatkal period. The number of hits between 10 AM to 11 AM which were normally in the range of 10 million have gone up 22.3 million since start of agitation, touching a peak of 30 million on 22nd May 2015.
IRCTC Website is not geared for such abnormal increase of traffic and hence the reported problems. However, steps have taken to mitigate the problem in this moment of crisis and additional server is being put in place to augment the booking capacity of the site and to cope with the increased traffic.
Ministry of Railways more
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Railway Deptt are not refunding amounts against cancellation of tickets after preparation of charts claimed under TDR for long times or refused to pay for reasons known to them. more
Jun 12
well, just check th second class sleepers cleanliness in the trains. they are becoming dustbins... more
Jun 12
I FULLY AGREE WITH MR RAMAKRISHNAN SRIDHAR AND MR PRADEEP GUPTA. IT IS REALLY A HEADACHE BOOKING A TATKAL TKT ON IRCTC WEBSITE( THE CAPTCHA DISEASE). ALSO WHEN IN THESE TIMES OF HIGH PRICE RISE, PEOPLE ARE PAYING THROUGH THEIR NOSE AND RLYS ARE CHARGING FOR USING WEBSITE, WHICH IS ABSOLUTELY SCANDALOUS. more
Jun 08
ITS NICE BUT THEN WHY THERE ARE ADDITIONAL CHARGES FOR INTERNET TICKET? Peoople are helping railways by not buying on counter--less need for clerks, printers etc and on top of it the present eticket has been extended to 2 printed pages -why? why should I have to print your adss as well? more
Jun 08
Person who is not getting a confirmed seat, must give alternates in the application it self. This will bring down load, as multi reservations will be avoided. At the chart is prepared first few could be issued tatcal, if he has opted for it. This will bring down load on Tatkal as well more
Jun 06
