VODAFONE INDIA EXCESS BILLING ON IR PLAN
when I travelled abroad I switch of my roaming and data servise at Mumbai airport.
then I get a sms informing me of charges for IR and special tie up with roaming partner for ten days.
I say yes.
I am updated abt my usage at intervals and I use 200 MB at the rate it works out to be rs 6000.
when JAN Bill is received I see my internet usage as 12300 approx.
I settle my bill and lodge complaint with provider for 6300 and 2400 as swach bharati tax being paid for IR services.
no reply since27 feb.
today 22 march they have barred my outgoing calls to force me to pay the balance charges under dispute.
today is the first time a nodal officier responds to my various emails.
How can one be assited when billed wrongly and MAY I HELP you is a farce a .mere brand building exercise. more
then I get a sms informing me of charges for IR and special tie up with roaming partner for ten days.
I say yes.
I am updated abt my usage at intervals and I use 200 MB at the rate it works out to be rs 6000.
when JAN Bill is received I see my internet usage as 12300 approx.
I settle my bill and lodge complaint with provider for 6300 and 2400 as swach bharati tax being paid for IR services.
no reply since27 feb.
today 22 march they have barred my outgoing calls to force me to pay the balance charges under dispute.
today is the first time a nodal officier responds to my various emails.
How can one be assited when billed wrongly and MAY I HELP you is a farce a .mere brand building exercise. more
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"MAY I HELP you is a farce" is totally farce, over and above you must have also realised that they have coolly taken you on ride and fetched the amount. Advisable, without wasting any further time lodge the Criminal Complaint of Cheating as well as Consumer forum. Also advise to all other who are also suffered in similar way. more
Apr 22
One of the worst property for Holiday. The Windflower Resorts and Spa . Everyone from staff to management is pathetic. The team will try to make money by taking advantage of the situations. The Windflower Resorts and Spa Few customer review available online No sense of customer service!” 1 of 5 starsReviewed 7 June 2014 We had booked 3 rooms at the Bandipur resort but my family and I couldn't go as our 6 year old had a medical emergency. I called to request cancelation of 1 room but was met with a firm "it is our policy not to refund for any reason unless you cancel 3 days prior. We can't make an exception for you as people get sick all the time, people expire (die), and people meet with accidents. If we do it for you, we would need to do it for them". “Terrible customer service!” 1 of 5 starsReviewed 31 August 2013 I made a booking in June to stay at this resort on August 6th and 7th, but by 1st July something came up and I had to cancel. The cancellation policy states that dates may be cancelled or altered 7 days prior to check-in so I was well within this period. Since that day to this I have not had a refund, just emails going back and forth, and what's worse is that in one email sent in July they have said that the money has been refunded! This is a terrible way to treat a genuine customer and has put me off ever booking with them again. https://www.tripadvisor.in/ShowUserReviews-g2288639-d675282…# https://www.tripadvisor.in/ShowUserReviews-g2288639-d675282…# http://www.mouthshut.com/…/The-Windflower-Spa-and-Resort-Co… http://www.mouthshut.com/…/The-Windflower-Spa-and-Resort-Co… #thewindflower #internationaltravelers #tourist #bestplacestotravel #internationaltourist #tourisim #indiatravelers #indiantourism #tourist #spa #resorts #frauds more
Mar 30
gents and ladies, as advised went all out on twitter and emails to appellate. slowly they are coming around. first offered waiver of 4000 and now they have offered 5936 as against 6300. Have asked them to resent the 6300 usage message which they don't have and thus lets hope this case will be resolved, Further,last week they barred my calls even though the appellate unbarred them,No coordination within enforcement and appellate is apparent. so have decided shall not pay rent for march and only pay usage charges of rs 300 more
Mar 30
