Waitlisted and RAC ticket management
Many posts have been written on the issue of cancellation charges for waitlisted passengers and those on RAC status, when tickets do not get confirmed. I do believe the current policy of charges is unfair when the ticket is not confirmed.
In case of RAC, two people have to share one side lower berth. No sleep for either, but have to pay full fare.
For wait listed and not confirmed - they are not permitted to board and have to make alternate arrangements for travel. The confirmation or lack of it is conveyed at a very late stage, when chart is prepared. This effects those who have WL 1-10 even more since they feel they have a chance to get confirmed. The inconvenience caused by this and having to bear cancellation charges is doubly unfair.
With this post, would like to hear from fellow members on ideas on
1) How can we handle the RAC and Wait list scenarios better?
2) What should be the charges/refund in case of RAC or Waitlisted tickets not being confirmed.?
This can be presented to the concerned railways officials for review and implementation.
Request: please avoid posts that are purely critical in nature or blame game. Let us try to be more positive and give constructive ideas. more
In case of RAC, two people have to share one side lower berth. No sleep for either, but have to pay full fare.
For wait listed and not confirmed - they are not permitted to board and have to make alternate arrangements for travel. The confirmation or lack of it is conveyed at a very late stage, when chart is prepared. This effects those who have WL 1-10 even more since they feel they have a chance to get confirmed. The inconvenience caused by this and having to bear cancellation charges is doubly unfair.
With this post, would like to hear from fellow members on ideas on
1) How can we handle the RAC and Wait list scenarios better?
2) What should be the charges/refund in case of RAC or Waitlisted tickets not being confirmed.?
This can be presented to the concerned railways officials for review and implementation.
Request: please avoid posts that are purely critical in nature or blame game. Let us try to be more positive and give constructive ideas. more
Viewed by 2158
View all 58 comments Below 58 comments
RAC/ WL tickets- Constructive ideas( as suggested by S Adina: 1. NO CANCELLATION CHARGE should be deducted for unconfirmed WaitList E-TICKETS, because RAIL INCURS NO stationery/ manpower COST for e-tickets and Rail itself cancels ticket as reservation is not confirmed 2. WaitList e-ticket holders should be allowed TO JOURNEY in GENERAL COACH of the train 3. Confirmation or Cancellation message MUST BE DELIVERED THREE HOURS BEFORE train DEPARTURE (in my case on 26.08.18 , Dhauli Exp left source 11.30 but even at 19.00 pm the system showed WL2, WL3, WL4. What a farce!! Cancellation message came after 13.00 pm NEXT DAY!!! ) more
Sep 07
Many times I observed, some of the TTEs haven't shown any interest to allocate available berths to RAC passengers if any general ticket or WL passengers in train because they will get uncounted income/bribe from such passengers. I am not sure how they are managing in their charts when hand over to Railways about the status of RAC tickets. more
Sep 06
It is a fact that "in case of RAC, two people have to share one side lower berth. No sleep for either, but have to pay full fare". It is gross injustice. TTE takes its own time in alloting the seats and in some cases asks for tips. The Railway should find some positive solution. The introduction of premium trains, or inflated rates in Rajadhani etc trains are not solution. Let the Railway issue only confirmed seats till it is available and Tatkal tickets should be issued against emergency situation. No emergency quota at the mercy of the Railway authorities. In each route, you will find some popular trains, because of convenient timing and speed of the trains and many trains, which runs slow are not liked by many. Let the Railway authorities, introduce more popular trains based on consumers preference. Will the Railway authorities, come out from the regid stand from the prevailing practice. more
Sep 05
Sub:- How Railway can increase Revenue in Passenger ticket Reservation . Dear Sir, As soon as Tatkal quota full the system has to run the ticket allotment immediately. this will help passenger to know their status of reservation. This will also help passenger to book ticket between which station seats are vacant & this available seats list is also displayed on separate tab under train no wise. By doing this passenger may know their status before 20 to 44 hours of Journey instead of 4 hours( at present the time of chart preparation ). By doing this Railways has no revenue loss . but they will get additional revenue for seat available for intermediate stations. Apart from This all VIP Quota Should be charaged Tatkal Fare. This will also reduce crouption envolved in VIP /HQ Qouta. This will also help to stop the corruption by running TTE staff. and railway can also reduce the number of TTE in running trains minimum by 50% doing this salary of 50% TTE we can save If you want any more clarification please feel free write to at vkgryp@yahoo.co.in Vijay Goyal more
Sep 05
Although RAC is a good option to keep still charging full fare is entirely unfair or a kind of looting own people . So I think once RAC is confirmed Railways should refund half of the fair ..But I don't think Railways will do it since they always look for an opportunity to either deduct money or charge money ..!! more
Sep 05
