Whose fault - bookmyshow.com or DT Cinemas

I purchased tickets for 04.55 PM show on April 21, 2016 at DT Cinema Promenade Vasant Kunj through bookmyshow.com. I paid Rs 350 per ticket. Whereas, at the counter of DT Cinema tickets were being sold at Rs 280. When I confronted the Manager with this information, he politely refunded Rs 70 per ticket at the interval time. I did not loose money because I had discovered the anomaly in time . But the question remains as to how consumers can safeguard their interest against lack of coordination or collusion between online selling agents and end-service providers. more  

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this happens only in India. more  
The movie which was booked may have been announced tax free midway but it takes sometime for the online operator to update it. Was this movie made tax free midway? more  
thanks for sharing. more  
Good information. The customer has to be vigilant at all time, failing which he is taken for a ride. The moral values of our society have gone so much down. There is greed every where to get easy money. Dishonesty is a common trait now. Our religious leaders, our teachers have failed to correct us. How can we correct it? more  
It happens in air tickets too when you book through third party instead of Airline directly, though third party is able to give you more options as per your choice. However for cinema tickets, notice may be given to bookmyshop.com and put is in newspapers. more  
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