Why no service standards for ecomm apps

BIS why are you so inactive.
Why are their no standards for customer service on ecommerce apps like zomato bigbasket swiggy.

See attached lady asks zomato on chat and complains about fly in food. In turn the customer service bots propose to add one more?

Automation without standards and mind application. This is what happens when regulators like BIS are asleep

FD5A31A2-487C-4ECC-8323-198DAEDBD478___20191115110603___.jpeg
View all 9 comments Below 9 comments
BIS is a non functional organisation and the it takes a long time for them to come to terms with the existing pace.They have been sleeping over the years and have become so lethargic that to make them work will be a herculean task for anyone.The whole organisation needs a revamp and am sorry to this.They should be told in no uncertain terms that if they do not perform they can leave
Unfortunately what you write is true but no one cares about the citizens. And the parliament has passed an act to give even greater powers to BIS, which are only used in coercive ways , never ever to benefit the lives of citizens
The FSSAI to look into the matter.
Why you need to have a crutch to stand up . It is a common problem in our country , that they will just look up for someone else to come and save them. Instead Start taking action. If Indians as customers had any sense of pride left in them, they would stop visiting the shop which gave them bad service, but no, that will not happen. Threat of business loss is far greater than any standards set up by some defunct government body.
Is it a question of customer service expected from an establishment manned with such IDIOT executive(s) ! The only question should be as to how such establishments with such kind of people are allowed to function in this country ! They should immediately be asked to close all their shops and adieu.
Why are their no standards for customer service on ecommerce apps like zomato bigbasket swiggy? If you are not happy with them, the easiest way is to boycott them. You should ask "Why are there no standards for political parties and politicians?". It is something like asking for standards for customer service from them.
Post a Comment

Related Posts

    • Mediclaim policy

      i learnt that most of the private insurance company do not provide cashless treatment in big hospital but offers only to the small hospital e.g max saket and fortis gurgaon are not on cashless pan...

      By Rajeev Bhargava
      /
    • Mobile charges

      Dear Sirs, The mobile service providers offer bundled prepaid and postpaid plans. Most of public could not use the offers fully due to various impractical terms. I suggest the following method...

      By Seetha Sugumar
      /
    • Defective product,Chinese_make, launched on market:"Pigeon by Stovekraft Amaze Plus Electric Kettle

      I bought this item recently in the local market at Chennai.The moment I started using it at home,the switch malfunctioned and the handle came off.When contacted,the Service Centre of the Company re...

      By BALAKRISHNAN RAMANATHAN
      /
    • Cera - taps - Do they actually know what is mixer tap

      Couple of months back I had purchased Cera taps for 3 mixer taps, 3 sink taps and 3 2 in 1 tap for my bathrooms. After installing I was shocked to see the performance of those taps. I will list out...

      By Ramaamani H S
      /
    • 40% GST on Coffee ???

      Yesterday, I had an Americano, Black coffee, no milk, no sugar at Theobroma coffee shop at Colaba, Mumbai. just coffee, nothing else. They charged a whopping 40% GST on the coffee...

      By Putty Malhotra
      /
    • Theaters should have basi standards

      Husband went to PVR to watch oppenheimer. Both the arms full of bed bug bite. What is wrong with these multiplex owners. Shuckers cant even get basic pest control done. Want ticket prices to be 500...

      By Reeta Kumar
      /
    • Govt setting lower health standards for Indian children

      Health ministry working to set new growth standards for Indian kids Lower growth standards will immediately cut down proportion of stunted under-five kids from 35% to just 24% without any nutr...

      By Radha Puri
      /
    • By Sujata Singh
      /
    • Terrible experience with ICICI Lombard for my four wheeler insurance.

      Dear All, I really need your help in resolving this issue I am facing wth ICICI Lombard for the past two weeks. I had renewed my car insurance policy for this year and when I received the document,...

      By Gloria Joseph
      /
    • Tata play Customer Care Number 81O12O241O

      Tata play Customer Care Number 81O12O241O Tata play Customer Care Number 81O12O241O

      By Afarin Afarin
      /
    • Ornamental Gold and quality checks…

      Due to heavy rush /demand for ornamental god in the market ,buyers are getting cheated by way inferior material and excess charges towards wastages ,making charges .It is a multi crore scam causing...

      By Devendranath G Gajula
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
(Maximum 500 email ids allowed.)