Why opening IT or call centers is very risky

In IT companies and call centers are examples where large number of people sit on the floor, even trading units in a bank. See attached a typical seating floor plan and how covid-19 propogates.

A single infected employee came to work on the 11th floor of a building. That floor had 216 employees. Over the period of a week, 94 of those people became infected (43.5%: the blue chairs). 92 of those 94 people became sick (only 2 remained asymptomatic). Notice how one side of the office is primarily infected, while there are very few people infected on the other side. While exact number of people infected by respiratory droplets / respiratory exposure versus fomite transmission (door handles, shared water coolers, elevator buttons etc.) is unknown.

It serves to highlight that being in an enclosed space, sharing the same air for a prolonged period increases your chances of exposure and infection. Another 3 people on other floors of the building were infected, but the experts were not able to trace the infection to the primary cluster on the 11th floor.

Interestingly, even though there were considerable interaction between workers on different floors of the building in elevators and the lobby, the outbreak was mostly limited to a single floor (ref). This highlights the importance of exposure and time in the spreading of SARS-CoV2. more  

What precautions did the office and employees take? Normally, in all such offices the employees are freely moving about, shaking hands, eating from each other's plates.... more  
It is risky. 2 meter working distance is essential. more  
Dear Client, In the current Pandemic situation we continue to monitor Coronavirus (COVID-19) developments closely. The health and well-being of our associates, clients, and our employees is of utmost importance to us. As a partner to your business, we also expect that the current situation may have an impact of some delay in our services. We are taking necessary measures for the safety of our staff including encouraging work from home, rotation of Workload and functions and other measures. India has completed over 60 days of a country wide lock-down. In India the lock-down has now been extended by the Indian Government and various state governments until 31st May 2020. Although the authorities have relaxed certain norms for Private Offices, we at KMC are currently continuing in "Work from home" (WFH) mode as the safety and wellness of our Clients and Employees is of utmost importance to us. We are keenly focused on our preparedness efforts to maintain a safe work environment and to continue providing uninterrupted services to you. However it is possible that the current situation may result in some delay in our replies and responses. We sincerely regret the inconvenience caused to you. Our Work From Home Contact details are as under: Work From Home Help Desk : +91-8104361542 Audit and Tax WFH Desk: Arpit Jain +91-9833408745 Suchi Vora: +91-8356005823 Karan Chheda: +91- 9930837831 Prashant Phalke: +91- 8898998003 GST Help Desk: Manit Chauhan: +91-8454933515 Rakesh Patel: +91-7678051114 International Taxation and Remittance Desk : Priyanka Shah: +91-9773882663 Escalation: Sameer Mehta: +919820355459 Viral Mehta +91-9819619296 To all our clients who are sustaining their business through this crisis, we are with you in these difficult times. To those Clients servicing the nation as part of the essential services, we are proud to be associated with you. We sincerely advise you to keep calm and not to panic and take necessary precautions as advised by the Government. Together we will pass over this difficult times. Stay Safe. We value the trust that you have placed with us and request your support and understanding in this regards. Thank you for your understanding ! Regards, Sameer/ Arpan ------------------------------------------------------------------------------------------------------- KIRAN MEHTA & CO. Chartered Accountants Office No: 11,12 & 13, 2nd Floor Medows House, Medows Street, Flora Fountain, Mumbai 400 001, India Direct : 91-22-67495277 Board Lines : 91-22-67495263 -77 Fax : 91-22-22641135 Email : sameer@kiranmehtaca.com Skype : sameer50 ------------------------------------------------------------------------------------------------------- more  
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