Your Platform Ticket Experience
Have you used the platform vending machine? How was the experience?
1. Vending machines for buying platform tickets is a good idea
2. Most citizens are unaware about vending machines on the station
3. Vending machines can’t be easily located on stations
4. Most machines done accept cash
5. When the machines work, the process of buying the platform tickets is very smooth
6. Many machines stay out of order
7. It is tough for the uneducated/non-computer literate passengers to use the machine
8. Many people manhandle the vending machines
Do you buy platform tickets at the reservation counter? How is the experience?
1. The availability of the platform tickets at the counter is not an issue
2. Purchasing platform ticket at ticket counter is big pain
3. There are long lines on the counter
4. Takes a lot of time to buy platform tickets
Have you used the mobile app to book platform tickets?
Most of the citizens are not aware about the possibility of booking a platform ticket through the mobile app.
Have you been asked for the platform ticket by ticket checkers?
Most of the citizens have rarely seen anyone checking the platform tickets. more